Guide

How to market a sauna business.

Most saunas fill through word of mouth, local search and Instagram. Here's how to make each one work harder, plus how to get recommended when people ask an AI assistant.

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1. Make your website answer the questions

People want to know where you are, what a session includes, how long it lasts, what it costs and how to book. Put all of that on your website in plain words, with a Book button on every page. Search engines and AI assistants use the same information to recommend you.

2. Be easy to find locally

If your sauna has a fixed location where you meet customers, set up a Google Business Profile with accurate opening hours, photos and your booking link. Ask happy guests for reviews.

3. Show the experience

Sunrises, steam, the plunge and the people. Short videos on Instagram and TikTok work well for saunas. Post regularly and link to booking.

4. Sell vouchers before every gifting peak

Christmas, Valentine's Day, Mother's Day and Father's Day. Put vouchers on your homepage and in your newsletter a few weeks before each one.

5. Build memberships

Regulars who become members bring friends with guest passes, and those friends become customers. See our guide to setting up sauna memberships.

6. Partner locally

Sea swimming groups, run clubs, yoga studios, surf schools and local businesses are natural partners. Give them a discount code and track how many bookings it brings.

7. Keep in touch

Collect marketing consent at booking, sync to your email tool, and send a short monthly newsletter. Use push notifications for last-minute seats and offers.

How guests book

Six steps to a QR ticket.

Step 1 of the booking flow: Session
Step 1Session
Step 2 of the booking flow: Date
Step 2Date
Step 3 of the booking flow: Time
Step 3Time
Step 4 of the booking flow: Guests
Step 4Guests
Step 5 of the booking flow: Extras
Step 5Extras
Step 6 of the booking flow: Pay
Step 6Pay
Done of the booking flow: QR ticket
DoneQR ticket
What you get

Everything a sauna needs to sell seats.

Website bolt-on

A site designed for your sauna with booking on every page, edited from the same back office.

Gift vouchers

Sell personalised vouchers online, emailed in seconds with a QR, redeemed at checkout.

Memberships

Tiers with monthly credits, guest passes and member prices, paid by card or Direct Debit.

Discount codes

Percentage or money off, by session type, with dates and use limits.

Mailchimp sync

Opted-in customers are added and tagged automatically for your newsletter.

Last-minute seats

When someone cancels, push the free seats to opted-in phones in one tap.

Questions

Good to know.

How do I get recommended by ChatGPT or Claude?

Make sure your website clearly states what you offer, where you are, prices and how to book, in plain text that can be read without logging in. Clear, accurate information is what assistants quote.

What works best on social media for a sauna?

Short videos of the real experience: the view, the steam, the plunge and regulars enjoying it. Always link to booking.

How much does Stoked cost?

Stoked is a flat monthly price with no commission per booking. Bookings start from £45 a month, and every module together is £150 a month, excluding VAT. Card fees are Stripe's standard rates, paid from your own Stripe account.

Can I try it first?

Yes. The live demo is a working copy of the platform. Book as a guest, then open the back office and the app and change anything you like. Nothing to install and no card needed.

Book a demo

See it running on your sauna.

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